Greetings,
>
> Thank you for contacting AT&T Customer Care about unlocking your iPhone
> equipment with the IMEI number ending 7048. My name is Akeyia Johnson and
> I will be more than happy to assist you with your inquiry.
>
> After researching your concern, we will require proof of purchase to
> complete your request. Please fax the receipt to 1-800-328-1677 including
> the following information displayed prominently on the cover page and/or
> the receipt:
>
> o Labeled "iPhone Device Unlock Request"
> o Your name:
> o Email Address:
> o Case Number:
> o IMEI Number:
> o Receipt showing price paid for device
>
> Your case (CM20120423_39916192) was submitted 4/23/2012. Please be advised
> the device unlock team must receive the fax within 48 hours or they deny
> the request. Once the fax is received, the device unlock team will review
> the receipt and confirm the device was purchased at the no-commitment
> pricing. The device unlock team will complete the request and send
> confirmation to your email address at on or before your
> expected resolution date on May 1, 2012.
>
> Please Note: Due to the excessive amount of iPhone unlock request AT&T has
> received, your resolution may be delayed beyond the expected resolution
> date; if so we apologize for the delay. Please be advised the device
> unlock team will complete the request in the order it was received and
> send the resolution to your email address (above) as soon as the request
> is completed.
> For questions regarding this issue please contact AT&T Customer Care at +1
> (916) 843-4685.
>
> Thank you for contacting AT&T Mobility.
>
>
> Sincerely,
>
> Akeyia Johnson
> AT&T
> Online Customer Care Professional
>
>
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>
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>
>
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